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Child Safety Standards

Effective August 4, 2026 Passn LLC All legal documents Questions? Contact support

Last updated: August 4, 2026

This document is published in compliance with Google Play's Standards for Apps with Generative AI / Apps in the Social Categories (the "Child Safety Standards" requirement effective 2024) and analogous expectations from the Apple App Store. The URL of the publicly hosted version of this page is included in our Play Console listing.

Our position

Passn is an 18+ adult dating and social-discovery application. Children, defined as anyone under 18 regardless of local age of digital consent, are not permitted on the Service. We treat suspected CSAM (child sexual abuse material) and CSAE (child sexual abuse and exploitation) as a zero-tolerance category triggering the maximum enforcement response.

Prevention — keeping minors off the platform

  1. Hard age gate at sign-up. Users must enter a date of birth. The mobile date picker rejects dates implying age under 18; the backend Argon2id-protected registration endpoint rejects them server-side, and the database users_age_18 CHECK constraint rejects them at the storage layer. A user cannot persist a row that implies age under 18.
  2. Re-prompts on suspicion. Where moderation flags suggest a user may be under 18 (text content, image analysis, third-party reports) the account is suspended pending age verification.
  3. No discovery without a complete profile. Photo-less or incomplete profiles cannot be discovered through the encounter engine, reducing the surface for minor accounts to gather contacts before moderation acts.

Detection

  1. Photo moderation queue. Every photo uploaded to Passn enters a pending moderation state. Pending photos are visible to the uploader and a moderator but are not yet eligible for discovery in the public profile list. Moderators approve, reject, or escalate.
  2. Hash-based CSAM detection. (planned, P11+) On photo upload we will compute and compare perceptual hashes against known-CSAM databases (e.g. PhotoDNA, NCMEC hash list, Microsoft PhotoGuard). A positive match short-circuits to the escalation path below and blocks the upload from ever being served.
  3. Text moderation. Bios, messages, and report bodies are reviewed when reported. Repeated solicitation language or suspected predator-pattern behaviour triggers manual review.
  4. In-app reporting. Every user can report any profile, photo, message, or call. Reports of "underage" or "child safety" are routed to a priority queue.

Response

When CSAM or CSAE is detected or credibly reported, in this order:

  1. Preserve the evidence. The content is preserved in legal hold (immutable) for at least 90 days, separate from the user-deletable storage tree.
  2. Lock the account. The reported user is immediately suspended; their session tokens are revoked; live sockets receive system:force_logout.
  3. Report to NCMEC. In the United States, we file a CyberTipline report to the National Center for Missing & Exploited Children (https://report.cybertip.org). Where we operate outside the US, we additionally notify the equivalent national body (e.g. INHOPE member hotlines, IWF in the UK, Kanada's Cybertip.ca, EU national centres).
  4. Cooperate with law enforcement as legally compelled.
  5. Permanent ban + identifier retention to prevent re-registration. Other personal data is minimised after the legal hold period.

Internal training and contact

  • Moderators receive role-specific training, including specifically on recognising signals of grooming, sextortion, and other child-targeted abuse patterns.
  • Our designated child-safety contact: abuse@passn.app.
  • Public reporting URL for non-users (e.g. parents, law enforcement): https://passn.app/report-child-safety.
  • We acknowledge external reports within 24 hours and respond substantively within 7 days unless an active law-enforcement investigation requires withholding.

Transparency

We will publish an annual transparency report covering CSAM/CSAE reports filed, account actions taken, and law-enforcement requests served. Reporting period and publication date to be announced.

Continuous improvement

We will revisit these standards at least annually and on every material product change that affects content distribution between users. Material changes to this document are surfaced in-app with at least 14 days' notice.

Child Safety Standards · Passn LLC, 8 The Green, Suite 23215, Dover, DE 19901, United States · legal@passn.app